Trust is the foundation of procurement, and DHS has earned it over 15 years. As Alibaba’s first certified procurement company, we bring credibility and expertise to every project. Our 89% client renewal rate proves clients trust us to deliver.
Trust means consistency. DHS’s civil service procurement ensure reliable quality, on-time delivery, and exceptional support. With a 99.3% quality pass rate and 96.8% on-time delivery, we’re a partner you can count on. Let DHS build trust into every step of your procurement.
Technology is revolutionizing procurement, and DHS is leading the charge. Our AI-driven sourcing tools, with 98% match accuracy, connect you with top suppliers in hours, not days. Real-time analytics offer insights into market trends, helping you stay ahead of the competition.
But tech is only as good as the team behind it. DHS combines cutting-edge tools with 15+ years of expertise to deliver civil service procurement that are both innovative and reliable. Our 99.3% quality pass rate and 96.8% on-time delivery rate prove we get results. With DHS, you’re not just sourcing—you’re leveraging the future of procurement.
Q: Who can benefit from using procurement services?
A: Procurement services benefit a wide range of businesses, from small e-commerce sellers to large retailers. They’re particularly valuable for Amazon FBA sellers, dropshippers, and wholesalers needing reliable suppliers, quality assurance, and efficient logistics to scale operations without managing complex supply chains.
Q: What happens if I receive defective products?
A: In rare cases (0.7% return rate vs. industry’s 5.2%), procurement services coordinate with suppliers for replacements, refunds, or repairs. Their after-sales support resolves issues quickly, often within 4 hours, minimizing disruptions to your business.
Q: How can I track shipments arranged by procurement services?
A: Most services provide real-time tracking via online platforms or email updates. They coordinate with carriers to offer visibility from factory pickup to final delivery, keeping you informed at every step.
Q: How can I protect my intellectual property when using procurement services?
A: Services use NDAs, vet suppliers for IP respect, and limit shared information. Registering trademarks or patents in China adds protection. Some services offer legal support to address any IP violations.
DHS helped us launch a line of facial cleansing devices. Their communication and logistics coordination were excellent throughout.
DHS is our go-to partner for sourcing phone holders and chargers. Their quality control and factory vetting is top-notch.
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